sga55 Terms & Conditions

In these Terms & Conditions, the following terms carry the meanings set out below unless context requires otherwise:

2.1 Age Requirement. The sga55 Platform is strictly restricted to individuals who are at least 21 years of age. By registering an Account or accessing any product on sga55, you confirm that you are 21 years old or older. sga55 reserves the right to request documentary proof of age at any stage of the Account lifecycle, including at the point of registration, during KYC review, and prior to processing any withdrawal request.

2.2 Geographic Eligibility. The sga55 Platform is principally designed and marketed for players resident in Indonesia. Players accessing the Platform from other jurisdictions do so at their own risk and are solely responsible for verifying that online betting is lawful in their location. sga55 makes no representation that use of the Platform is legal or appropriate in any jurisdiction outside Indonesia.

2.3 One Account Per Person. Each individual may hold no more than one active sga55 Account. The creation of duplicate or multiple Accounts by a single individual is a material breach of these Terms & Conditions and may result in the immediate suspension of all associated Accounts and the forfeiture of any Bonus Funds contained therein.

2.4 Employees and Associates. Employees of sga55, its affiliated companies, game providers (including Pragmatic Play, Evolution Gaming, PG Soft, and Microgaming), and payment processing partners, together with their immediate family members, are not permitted to hold an active Player Account or participate in real-money wagering on the Platform.

3.1 Registration Requirements. To register an Account on sga55, you must provide a valid email address, a mobile telephone number registered in Indonesia, a chosen password meeting the platform's minimum security criteria, and confirmation that you are 21 years of age or older. All information provided at registration must be accurate, current, and complete.

3.2 Accurate Information. You are responsible for maintaining the accuracy of the information held on your Account at all times. If any registration information changes — including your email address, mobile number, or bank account details used for withdrawals — you must update your Account profile promptly or notify sga55 customer support.

3.3 KYC Verification. sga55 reserves the right to require identity verification (KYC) before processing any withdrawal or granting access to certain platform features. KYC documentation may include a government-issued national identification document (KTP for Indonesian residents), proof of address, and a selfie photograph. Failure to complete KYC within the requested timeframe may result in suspension of withdrawal functionality until verification is completed satisfactorily.

3.4 Account Approval. sga55 reserves the right to refuse any Account registration application without being required to state a reason. Approval of an Account application does not constitute a waiver of sga55's right to subsequently suspend or close that Account in accordance with Clause 13.

4.1 Personal Credentials. Your sga55 login credentials — including your email address, username, and password — are personal and must not be shared with any other person. You are responsible for all activity conducted under your Account, whether authorised by you or not, unless the unauthorised activity results directly from a failure of sga55's security infrastructure.

4.2 Reporting Unauthorised Access. If you believe that your sga55 Account has been accessed by an unauthorised third party, or that your login credentials have been compromised, you must notify sga55 customer support immediately. sga55 will temporarily suspend the Account upon receiving such a report while the matter is investigated.

4.3 Two-Factor Authentication. sga55 strongly recommends that all Players activate two-factor authentication (2FA) via SMS OTP on their Account. While 2FA is not currently mandatory, enabling it materially reduces the risk of unauthorised access. sga55 accepts no liability for losses arising from a Player's failure to enable available security features.

• Use a unique password that is not reused across other websites or applications.
• Enable SMS two-factor authentication on your sga55 Account settings page.
• Do not access your sga55 Account on shared or public devices without first ensuring you log out completely.
• Do not disclose your OTP code to any third party, including persons claiming to represent sga55 customer support. sga55 support agents will never ask for your OTP.

5.1 Accepted Payment Methods. sga55 accepts deposits in Indonesian Rupiah (IDR) via the following methods: BCA, BRI, BNI, Mandiri, CIMB Niaga, BSI (Bank Syariah Indonesia), Bank Permata, OVO, DANA, GoPay, ShopeePay, LinkAja, Visa, and Mastercard. The list of accepted payment methods may be updated at any time at sga55's discretion.

5.2 Minimum Deposit. The minimum deposit amount across most payment methods is Rp 10.000. Method-specific minimum deposit amounts are displayed on the Deposit page within the Player's sga55 Account. sga55 reserves the right to adjust minimum deposit thresholds at any time with reasonable notice.

5.3 Deposit Processing Times. E-wallet deposits via OVO, DANA, GoPay, ShopeePay, and LinkAja are typically credited to a Player's sga55 Balance within seconds of the transfer initiating. Bank transfer deposits via BCA, BRI, BNI, and Mandiri are typically processed within two minutes during WIB operational hours. sga55 is not responsible for delays caused by the Player's bank, e-wallet provider, or payment network.

5.4 Own Funds Only. Players may only deposit funds that belong to them personally. Deposits made from accounts held in a third party's name, from joint accounts without written co-holder consent, or from funds obtained through criminal activity are strictly prohibited. sga55 reserves the right to freeze and investigate any deposit that it has reasonable grounds to believe does not originate from the Player's own legitimate funds.

6.1 Eligibility to Withdraw. A Player may submit a withdrawal request once their Account has been registered, their identity has been verified (KYC completed), and the withdrawal amount comprises only Real Money Balance (i.e., funds originating from deposits and winnings, not uncommitted Bonus Funds subject to active Wagering Requirements).

6.2 Withdrawal Methods. Withdrawals are processed to the same payment method used for the most recent qualifying deposit, wherever technically possible. This policy is applied as an anti-fraud measure. If a Player's deposit method does not support withdrawals, sga55 customer support will work with the Player to identify an appropriate alternative, subject to satisfactory identity verification.

6.3 Processing Times. sga55 commits to processing verified withdrawal requests within 5 minutes for e-wallet methods (OVO, DANA, GoPay, ShopeePay, LinkAja) and within 15 minutes for bank transfer methods (BCA, BRI, BNI, Mandiri, CIMB Niaga) during standard WIB operational hours. Processing times may extend during periods of high volume or when additional verification is required.

6.4 Minimum Withdrawal. The minimum withdrawal amount is Rp 50.000. Withdrawal requests below this threshold will not be processed. The maximum withdrawal amount per single transaction and per day may vary depending on the Player's verified account tier and is displayed within the Withdrawal section of the Player's Account.

• Withdrawals to bank accounts held in a name other than the registered Account holder's name will not be processed.
• sga55 reserves the right to request additional verification documentation before processing any withdrawal that it deems to present an elevated fraud risk.
• Withdrawal requests made during scheduled maintenance windows may be queued for processing upon restoration of normal platform operations.

7.1 Bonus Offers. sga55 offers a range of promotional bonuses to eligible Players, including welcome deposit bonuses, reload bonuses, cashback programmes, and seasonal promotions aligned to Indonesian cultural events such as Idul Fitri, Ramadhan, and Indonesian Independence Day (17 August). The specific terms of each bonus — including the Wagering Requirement, eligible games, maximum bet per spin or round while a Wagering Requirement is active, time limit, and minimum qualifying deposit — are communicated at the point of opt-in and form part of these Terms & Conditions by reference.

7.2 Wagering Requirements. Bonus Funds credited to a Player's Account are subject to Wagering Requirements unless the specific promotion states otherwise. A Player may not withdraw Bonus Funds or any winnings derived from Bonus Funds until the applicable Wagering Requirement has been fully satisfied. Wagering Requirements apply to Bonus Funds only and do not affect a Player's Real Money Balance, which remains available for withdrawal at any time subject to Clause 6.

7.3 Game Contribution Rates. Different game types contribute to Wagering Requirements at different rates. Slots typically contribute at 100%; live casino games (baccarat, roulette, blackjack, sicbo) typically contribute at a lower rate as specified in the relevant promotion. Togel (Indonesia's traditional numbers lottery) and keno contribution rates are specified per promotion. Bets placed on games with a 0% contribution rate do not count toward Wagering Requirement fulfilment.

7.4 Bonus Abuse. sga55 employs automated and manual monitoring systems to detect bonus abuse patterns, including but not limited to: coordinated wagering across multiple Accounts, low-risk or zero-risk wagering strategies designed to satisfy Wagering Requirements without genuine gameplay risk, and repetitive exploitation of the same promotion across duplicate Accounts. Where bonus abuse is identified, sga55 reserves the right to void the relevant Bonus Funds and any winnings derived therefrom, and to suspend the Account involved.

8.1 Finality of Results. The results of all games and sporting events settled on sga55 are final once the relevant settlement process has been completed. sga55 reserves the right to void any bet that has been placed or settled in error — including errors arising from software malfunction, incorrect odds publication, or data feed failure — and to correct the relevant Account Balance accordingly.

8.2 Sportsbook. Sportsbook bets are governed by the specific sport and competition rules published within the sga55 sportsbook interface. In the event of a conflict between general platform terms and sport-specific rules, the sport-specific rules prevail. sga55 covers BRI Liga 1, the EPL, La Liga, Serie A, Bundesliga, Champions League, AFF Cup, Timnas Indonesia international fixtures, and over 30 additional sports including badminton, basketball, MotoGP, and E-sports.

8.3 Live Casino. Live casino games — including baccarat, roulette, blackjack, and sicbo — are operated by third-party game providers including Evolution Gaming and Pragmatic Play Live. The rules of each individual table game are governed by the game provider's published rules, which are accessible within the game interface. sga55 facilitates access to these games but is not responsible for decisions made by individual dealers or for outcomes of certified random-number-generator events.

8.4 Slots and RTP. All slot titles available on sga55 are certified by independent testing laboratories for fairness and randomness. The theoretical Return to Player (RTP) percentage for each title is published within the sga55 slot lobby. Certified RTP figures represent long-run statistical expectations and do not guarantee specific outcomes for any individual session.

8.5 Togel and Keno. Togel draws and keno results are generated through certified random processes. Draw results are final and are not subject to appeal unless a verifiable technical error in the draw system can be demonstrated. sga55 customer support can escalate disputes concerning draw results to the relevant draw system operator.

The following conduct is strictly prohibited on the sga55 Platform and will result in immediate Account suspension and, where applicable, reporting to relevant authorities:

• Using automated scripts, bots, AI-assisted wagering tools, or any non-human interface to interact with the Platform without sga55's prior written consent.
• Exploiting software errors, malfunctions, or latency in the Platform's data feeds to gain an unfair advantage over the house or other players.
• Collusion with other Players or any third party to manipulate game outcomes or sportsbook event results.
• Engaging in money laundering, terrorist financing, or any other criminal activity using the Platform as a financial vehicle.
• Providing false, misleading, or fraudulent information during Account registration or KYC verification.
• Accessing the Platform using a VPN or proxy service to circumvent geographic restrictions imposed by sga55 or applicable law.
• Harassing, threatening, or engaging in abusive communication with sga55 staff, customer support agents, or other Players.
• Creating multiple Accounts for the purpose of claiming the same promotion more than once.

sga55 is committed to promoting responsible gambling practices. The Platform provides a suite of tools accessible from within a Player's Account settings that allow Players to manage their gambling behaviour proactively. These tools include deposit limits (daily, weekly, and monthly), session time limits, cooling-off periods of up to 30 days, and permanent self-exclusion.

Self-exclusion requests are processed immediately upon a Player's instruction to sga55 customer support. A self-excluded Player may not circumvent the exclusion by creating a new Account. sga55 will use reasonable technical measures to detect and prevent self-excluded individuals from registering new Accounts on the Platform.

If you believe that your gambling is no longer within your control or is causing harm to yourself or others, sga55 urges you to contact the platform's customer support team immediately to activate self-exclusion. You may also visit the Responsible Gaming page for additional resources, guidance, and external support contacts.

11.1 Ownership. All content on the sga55 Platform — including the sga55 name, logo, trade dress, website design, software, text, graphics, and data compilations — is the proprietary property of sga55 or its licensors and is protected by applicable intellectual property laws.

11.2 Limited Licence. sga55 grants you a limited, non-exclusive, non-transferable, and revocable licence to access and use the Platform solely for your personal, non-commercial gambling and gaming activities in accordance with these Terms & Conditions. This licence does not include the right to copy, reproduce, redistribute, sell, create derivative works from, or otherwise exploit any content on the Platform without sga55's prior written consent.

11.3 Third-Party Content. Game titles, logos, and associated content from providers such as Pragmatic Play, Evolution Gaming, PG Soft, NetEnt, Habanero, and Microgaming remain the intellectual property of those respective providers and are used on the sga55 Platform under licence. All rights in such third-party content belong to the respective owners.

12.1 Platform Availability. sga55 makes no warranty that the Platform will be available continuously or free from technical faults. The Platform is provided on an "as is" and "as available" basis. sga55 shall not be liable for any losses incurred by a Player as a result of Platform downtime, technical malfunction, or interruption of service beyond sga55's reasonable control, including internet connectivity failures, third-party payment processor outages, or force majeure events.

12.2 Maximum Liability. To the maximum extent permitted by applicable law, sga55's aggregate liability to any individual Player for any claim arising from or related to the use of the Platform shall not exceed the total amount deposited by that Player during the 30-day period immediately preceding the event giving rise to the claim.

12.3 Excluded Losses. sga55 shall in no circumstances be liable for any indirect, consequential, special, incidental, or punitive damages, including loss of profits, loss of data, loss of goodwill, or any other intangible loss, whether arising in contract, tort, or otherwise, even if sga55 has been advised of the possibility of such losses.

12.4 Player Responsibility. Players are responsible for ensuring that they comply with all applicable local laws before accessing and using the sga55 Platform. sga55 makes no representation that use of the Platform is lawful in every jurisdiction. The Player assumes full responsibility for any legal consequences arising from their use of the Platform in a jurisdiction where online gambling is restricted.

13.1 Suspension by sga55. sga55 reserves the right to suspend, restrict, or permanently close any Player Account at any time, with or without notice, where sga55 has reasonable grounds to believe that: the Player has breached any provision of these Terms & Conditions; the Account is being used for fraudulent, criminal, or abusive purposes; the Player has provided false registration or KYC information; or continued operation of the Account poses a risk to the financial or operational integrity of the Platform.

13.2 Account Closure by Player. A Player may request permanent closure of their sga55 Account at any time by contacting customer support. Upon Account closure, any Real Money Balance remaining in the Account (net of pending Wagering Requirements) will be returned to the Player via their most recently used verified withdrawal method, subject to completion of the KYC process if not already completed.

13.3 Effect of Termination. Upon termination of an Account for any reason, all Bonus Funds and any associated pending Wagering Requirements are immediately voided. Winnings generated exclusively from Bonus Funds that had not satisfied the applicable Wagering Requirement at the time of termination are not eligible for withdrawal.

14.1 Applicable Law. These Terms & Conditions and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws applicable to sga55's licensing jurisdiction. sga55 operates under international gaming licences and is subject to the regulatory requirements imposed by its licensing authorities.

14.2 Dispute Resolution. In the event of a dispute between a Player and sga55, the Player is encouraged to first contact sga55 customer support to seek an informal resolution. If the dispute cannot be resolved informally within 30 days, either party may escalate the matter to the dispute resolution process available under sga55's applicable licensing framework.

14.3 Severability. If any provision of these Terms & Conditions is found to be invalid, unenforceable, or contrary to applicable law by a competent authority, that provision shall be severed from these Terms & Conditions and the remaining provisions shall continue in full force and effect.

sga55 reserves the right to amend these Terms & Conditions at any time. Material amendments will be communicated to active Players via a notification in the Platform interface or by email to the registered address on file, with a minimum of 7 days' notice before the amended terms take effect. Continued use of the sga55 Platform following the effective date of any amendment constitutes acceptance of the revised Terms & Conditions. It is the Player's responsibility to review these Terms & Conditions periodically. The current version is always accessible at sga55.bio/terms-conditions.

For any questions regarding these Terms & Conditions, or to exercise any rights described herein, Players may contact sga55 through the following channel:

sga55 does not accept legal correspondence via in-platform Live Chat. Formal notices regarding account disputes, data rights requests, or legal proceedings must be submitted in writing to the email address above with the subject line clearly indicating the nature of the communication.